Privacy Policy

We collect information you provide directly to us, including:

• **Account Information**: Name, email address, phone number, company name, and other details you provide when contacting us or registering for our services.

• **Transaction Data**: Payment instructions, beneficiary details, transaction amounts, and currency information required to process your requests.

• **Identity Verification**: Government-issued identification, company registration documents, and other KYC/AML documentation as required by law.

• **Communication Data**: Messages, emails, and other communications you send to us.

• **Technical Data**: IP address, browser type, device information, and website usage data collected automatically.

We use the information we collect to:

• Process and execute your payment transactions and treasury management requests

• Verify your identity and comply with KYC/AML regulatory obligations

• Communicate with you about your account, transactions, and our services

• Provide customer support and respond to your inquiries

• Detect and prevent fraud, money laundering, and other illegal activities

• Comply with applicable laws, regulations, and legal obligations

• Improve our services and develop new features

• Send you relevant marketing communications (with your consent)

We do not sell your personal information. We may share your information with:

• **Regulatory Authorities**: As required by applicable financial regulations, AML laws, or court orders

• **Banking Partners**: Financial institutions and correspondent banks necessary to execute your transactions

• **Service Providers**: Trusted third parties who assist us in operating our platform (under strict confidentiality agreements)

• **KYC/AML Providers**: Identity verification and compliance services

• **Business Transfers**: In connection with a merger, acquisition, or sale of our business

We implement industry-standard security measures to protect your information:

• 256-bit SSL/TLS encryption for all data in transit

• AES-256 encryption for sensitive data at rest

• Multi-factor authentication for account access

• Regular security audits and penetration testing

• Strict access controls with the principle of least privilege

• Segregated client data storage environments

We retain your information for as long as necessary to:

• Provide our services to you

• Comply with financial regulations (typically 5–7 years for transaction records)

• Resolve disputes and enforce our agreements

• Meet our legal and regulatory obligations

Upon account closure, we will retain certain records as required by law.

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you

• Correct inaccurate or incomplete information

• Request deletion of your data (subject to legal retention requirements)

• Object to or restrict certain processing activities

• Receive your data in a portable format

• Withdraw consent at any time (where processing is consent-based)

To exercise these rights, contact us at [email protected]

We use cookies and similar technologies to improve your experience on our website, analyze usage patterns, and provide personalized content. You can manage cookie preferences through your browser settings. Note that disabling cookies may affect some website functionality.

For privacy-related inquiries, please contact our Data Protection Officer at:

Email: [email protected]

Phone: +44 7727 229295

Address: Presidential Floor, Independence Avenue, Mövenpick Ambassador Hotel, Accra, Ghana